Innovation & Development

Facilitation & Problem solving

Anyone interested in improving his/her approach to structurering problems at work.

Aimed at:

Delivery method:

Interactive classroom training combining theory with practical exercises


Required preparation:



4 hours



Skill level:

Prefered group size:

20 participants per trainer

Course description

In this course, PA explains the 4 steps that should be taken in solving problems. From defining the problem to be solved, to structuring the problem, to prioritising more effectively, to synthesising not summarising.

Learning objective

Upon completion of this course, participants will be able to apply a structured approach to problem solving in their organisation. Furthermore, they will have the skills to facilitate problem solving in their organisation and be able to coach / train colleagues in applying this approach.